Strict Standards: Only variables should be assigned by reference in /home/nelsonel/public_html/plugins/system/jgslider/jgslider.php on line 25

Strict Standards: Declaration of JParameter::loadSetupFile() should be compatible with JRegistry::loadSetupFile() in /home/nelsonel/public_html/libraries/joomla/html/parameter.php on line 512

Strict Standards: Only variables should be assigned by reference in /home/nelsonel/public_html/plugins/system/jdownloads/jdownloads.php on line 24

Strict Standards: Only variables should be assigned by reference in /home/nelsonel/public_html/plugins/system/jdownloads/jdownloads.php on line 25

Strict Standards: Only variables should be assigned by reference in /home/nelsonel/public_html/plugins/system/jdownloads/jdownloads.php on line 34

Strict Standards: Only variables should be assigned by reference in /home/nelsonel/public_html/plugins/system/jblibrary/jblibrary.php on line 26

Strict Standards: Only variables should be assigned by reference in /home/nelsonel/public_html/plugins/system/jblibrary/jblibrary.php on line 55

Strict Standards: Only variables should be assigned by reference in /home/nelsonel/public_html/plugins/system/jdownloads/jdownloads.php on line 249

Strict Standards: Only variables should be assigned by reference in /home/nelsonel/public_html/plugins/system/jdownloads/jdownloads.php on line 257

Strict Standards: Only variables should be assigned by reference in /home/nelsonel/public_html/plugins/system/jgslider/jgslider.php on line 50

Strict Standards: Only variables should be assigned by reference in /home/nelsonel/public_html/components/com_jgslider/lib/jgsliderhelper.php on line 10

Strict Standards: Only variables should be assigned by reference in /home/nelsonel/public_html/plugins/system/jdownloads/jdownloads.php on line 164

Strict Standards: Only variables should be assigned by reference in /home/nelsonel/public_html/plugins/system/jdownloads/jdownloads.php on line 165

Strict Standards: Only variables should be assigned by reference in /home/nelsonel/public_html/plugins/system/jdownloads/jdownloads.php on line 174

Strict Standards: Only variables should be assigned by reference in /home/nelsonel/public_html/plugins/system/jgslider/jgslider.php on line 60

Strict Standards: Only variables should be assigned by reference in /home/nelsonel/public_html/plugins/system/jblibrary/jblibrary.php on line 138

Strict Standards: Only variables should be assigned by reference in /home/nelsonel/public_html/plugins/system/bigshotgoogleanalytics/bigshotgoogleanalytics.php on line 29

Strict Standards: Only variables should be assigned by reference in /home/nelsonel/public_html/templates/tr_neutrino/core/tr_core.php on line 22

Strict Standards: Only variables should be assigned by reference in /home/nelsonel/public_html/templates/tr_neutrino/core/tr_core.php on line 24

Strict Standards: Only variables should be assigned by reference in /home/nelsonel/public_html/templates/tr_neutrino/core/tr_core.php on line 25

Strict Standards: Only variables should be assigned by reference in /home/nelsonel/public_html/templates/tr_neutrino/core/tr_core.php on line 69
Inside People - Phone Support

Inside People - Phone Support 

We are proud of our culture.  We strive to insure that every Nelson Electric person you come in contact with is knowledgeable and dedicated.   We also want to hold on to our excellent people.  They seem to like it here – it is very rare that we lose someone.   Many people have spent their entire careers with Nelson.   We hope you can tell the difference when you talk to us.   

You may talk to one of several groups when you call, but they all have these things in common:

  •  Many have had decades of experience. 
  •  Very knowledgeable. 
  •  Latest technology at their fingertips.
  •  Continuously undergoing training. 
  •  Listens and cares about the customer.
  •  Returns your call, fax or email promptly.   
  •  Accepts responsibility -- Does not “drop the ball”. 


Receptionist

  •  We prefer a real human who actually listens and directs your call.     

Inside Sales / Customer Service

  •  These are the people who most likely take your phone call.
  •  Finds hard-to-find items.
  •  Tracks your orders from quote to delivery to invoicing.

Counter Sales

  •  These people take care of walk-in customers as well as phone calls and some warehouse functions.

Advanced Technology Center / Engineers

  •  Our engineering group spends a significant amount of time on the phone. 
  •  If you leave a voicemail, they will be notified immediately. 
  •  Committed to return your call within the hour.

Account Managers

  •  Although they are not normally at their desk, our account managers try to be accessible.
  •   If you leave a voicemail, they will be notified immediately.